Delivery & Exchanges

DOMESTIC SHIPPING

• Timeline: 7-14 business days
  
  

• No shipping charges on orders above ₹30,000
  
  

• No Cash on Delivery (COD)
  
  

• Tracking details are shared post-dispatch
  
  

INTERNATIONAL SHIPPING

• Timeline: 14–21 business days
  
  

• Shipped via registered international couriers/logistics partners
  
  

• Shipping costs to be borne by customer; we do not offer free international shipping.
  
  

• Duties, customs, and VAT are not included in the product price and must be paid directly to the delivery agent at the time of delivery.
  
  

• For the UK and EU, unpaid duties/taxes will not be grounds for order cancellation or refund.
  
  

• Insurance is available upon request (customer-paid)
  
  

• Maison Megh is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 22-35 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
  
  

• Maison Megh is not liable for delays in shipping or delivery due to forces outside of our control such as weather, customs delays, refused deliveries
  
  

• Claims for transit issues must be raised with the courier. Maison Megh is not liable for losses during return shipping or third-party mishandling.
  
  

• No refund or re-dispatch for rejected or unclaimed international shipments
  
  

EXCHANGES

• Request an exchange within 24 hours of delivery. Item must be unused with packaging intact
  
  

• Color Disclaimer: Product photos are representative; minor color variations due to screen settings are not grounds for exchange or refund.
  

DELIVERY FAILURES

• If a recipient is unavailable after 2 delivery attempts, the package is returned to us
  No refunds or re-shipping for such returns