Delivery and Returns

Timeline: 14–21 business days
Shipped via registered international couriers/logistics partners
Shipping costs to be borne by customer; we do not offer free international shipping.
Duties, customs, and VAT are not included in the product price and must be paid directly to the delivery agent at the time of delivery.
For the UK and EU, unpaid duties/taxes will not be grounds for order cancellation or refund.
Insurance is available upon request (customer-paid)
Maison Megh is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 22-35 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Maison Megh is not liable for delays in shipping or delivery due to forces outside of our control such as weather, customs delays, refused deliveries
Claims for transit issues must be raised with the courier. Maison Megh is not liable for losses during return shipping or third-party mishandling.
No refund or re-dispatch for rejected or unclaimed international shipments

Request an exchange within 2 days of delivery
Item must be unused, unwashed, with tags intact
Color Disclaimer: Product photos are representative; minor color variations due to screen settings are not grounds for exchange or refund.
Sale Items: No returns or exchanges on discounted pieces.
Return shipping cost is borne by the customer unless the item received is incorrect or damaged
One-time replating is offered free of charge, but the courier both ways must be paid by the customer
Additional replating requests are available on a chargeable basis

Cancellation requests accepted within 1 day of order placement provided the order has not been handed to vendors for processing.
No cancellations allowed for customized, or time-sensitive items