Policies

1. REPLATING  

Maison Megh offers one-time complimentary replating for your product’s lifetime.

• For additional replating services, contact us ~ these are chargeable
  
  
• In all cases, the courier costs for both sending and return must be paid by the customer
  
  
• Replating is applicable only to eligible Maison Megh pieces, subject to quality assessment
  
  To request a replating, write to support@maisonmegh.com.

2. PRIVACY POLICY

Effective Date: 30 July 2025

1.1 Consent and Scope

By accessing www.maisonmegh.com or using our services, you consent to this Privacy Policy. It applies only to M Maison Megh platforms.

1.2 Data Collection

We collect:

• Contact details: Name, email, phone, address
  
  
• Preferences, demographics
  
  
• Messages via email, WhatsApp, concierge
  
  
• Order, billing, and payment details
  
  
• Device/browser info, IP addresses, and cookies
  
  

1.3 Data Usage

Your information is used for:

• Order processing and support
  
  
• Personalized styling and product suggestions
  
  
• Analytics and user experience enhancements
  
  
• Fraud prevention and legal compliance
  We do not sell your data.
  
  

1.4 Cookies & Tracking

Maison Megh uses cookies, Meta Pixel and similar tracking technologies to enhance your browsing experience, analyze web traffic, and personalize content. You may disable cookies via browser settings. By continuing to use the website, you consent to this tracking.

We use:

• Traffic log cookies to understand which pages are visited and improve the performance and relevance of our site.
• Analytics tools (e.g., Google Analytics, Meta Pixel) for statistical insights into visitor behavior, without collecting personal identifiers.

These cookies do not give us access to your computer or any personal data beyond what you voluntarily share. You may choose to accept or decline cookies. Most browsers enable cookies by default, but you can update your settings to disable them. Please note: disabling cookies may limit certain features or functionality of the site.

By continuing to use www.maisonmegh.com, you consent to our use of cookies as described above.

1.5 Third-Party Sharing

We may share data with trusted service partners like:

• Shopify, Razorpay
  
  
• WhatsApp API, Zoho CRM
  
  
• Sequel Logistics, God’s Gift Transport

All partners are bound by confidentiality and data protection standards.

1.6 Your Rights

To request access, edits, deletion, or data portability - email support@maisonmegh.com.

You may also:

• Opt out of promotions
  
  
• Request data restriction or deletion
  
  

1.7 Data Retention & Children

We retain data for legal or operational needs. We do not knowingly collect data from anyone under 18 years of age.

1.8 Grievance Contact

For privacy concerns:

• Email: support@maisonmegh.com
  
  
• Phone: +91 97174 38585
  
  
• Address: Gurgaon, India
  
  

1.9 Policy Updates

This policy may be updated periodically. The current version was last revised on 30 July 2025.

5. TERMS & CONDITIONS

Disclaimer: 

All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.

“Maison Megh” (www.maisonmegh.com) is the brand owned and operated by M Maison Megh Private Limited, a company registered under the Companies Act, 2013 and established in India with its registered office at 2nd Floor, GAL-214, Galleria Shopping Complex, Galleria Market, DLF City Phase 4, Gurgaon, Haryana – 122009. The GSTIN/UIN for the registered office is: 06EJNPR5323F1Z0

We also produce our orders in Jaipur, Rajasthan. 

Prices displayed on the website are inclusive of all applicable Indian taxes unless specified otherwise at checkout. By accessing this website or purchasing our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional terms referenced herein. If you do not agree with these terms, please refrain from using the website. We shall not be liable for any loss, disruption, or damages arising out of or in connection with your access or use of the site.

All material on this website—including but not limited to the design, text, layout, graphics, images, and product visuals—is the property of Maison Megh or its licensors and is protected by Indian and international intellectual property laws. Reproduction, distribution, or commercial use of this content without express written permission is strictly prohibited. Unauthorized use may give rise to a claim for damages and/or constitute a criminal offence.

Product features, specifications, and pricing are subject to change without notice. Availability is not guaranteed. It is your responsibility to comply with all applicable laws regarding the purchase and use of our product

All trademarks appearing on this website that are not the property of Maison Megh are acknowledged accordingly. You may not create a link to this website from another site, document, or platform without our prior approval.

The website may contain links to other websites for your convenience. These links do not signify our endorsement, and we are not responsible for the content or data practices of any third-party sites. Your use of such external links is at your own discretion and risk.

We accept all major credit and debit cards, UPI, net banking, and select wallets for payment. All transactions are securely processed through trusted third-party payment gateways. Maison Megh is not responsible for failed or declined payments due to card limits, authorization issues, bank errors, or gateway downtimes.

Any unauthorized attempt to access, modify, or misuse any part of the website or its related systems will result in immediate legal action and potential prosecution under applicable cybercrime and intellectual property laws.

All use of this website and any associated purchases or disputes shall be governed by and interpreted in accordance with the laws of India. Exclusive jurisdiction for any legal proceedings shall lie with the courts of Gurgaon, Haryana.